Systems Engineer
TherapyNotes · Horsham, PA
About TherapyNotes
TherapyNotes is a national leader in behavioral health Practice Management and Electronic Health Records (EHR) software. Our software-as-a-service (SaaS) solution is at the forefront of innovation, seamlessly integrating patient scheduling, billing, documenting, and managing telehealth sessions, enabling clinicians and practice managers to focus on what matters most: quality patient care.
At TherapyNotes, we are a growing team of passionate and talented individuals. Our team thrives on collaboration and innovation, continually pushing the boundaries of what EHR software can do. We pride ourselves on our ability to adapt to the ever-evolving landscape of healthcare and technology, staying at the forefront of industry trends.
We believe in pushing each other to learn and solve complex problems, fostering an environment where your skills and expertise will flourish. Together, we are shaping the future of behavioral health software, making it easier for clinicians to provide the best possible care to their patients.
If you are passionate about technology, mental health, and making a difference, TherapyNotes is the place where you can realize your potential.
Description
TherapyNotes is searching for a Systems Engineer to join our growing team of cloud-first technology enthusiasts. The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo.
Responsibilities
- Provides 2nd and 3rd level support for all network, server, domain, and IaaS/PaaS cloud services in a Microsoft-centric environment containing a healthy dose of Linux workloads
- Provides 3rd level support for the desktop environment
- Designs build, and maintains infrastructure solutions to meet the company's needs
- Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization
- Performs recurring IT operational tasks to ensure the environment remains in good health
- Provides on-call coverage for production support and other duties as required
Requirements
- BS degree in Information Systems, Engineering, or equivalent
- 3+ years of experience managing Microsoft desktop and server environments
- Proficiency in hybrid and cloud-based compute, storage, and containerization solutions (Azure & Docker preferred)
- Proficiency in Microsoft technologies such as Azure, Microsoft365, Azure AD/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2019+, DHCP, DNS
- Proficiency in Linux server systems administration such as RedHat, CentOS, and Debian
- Experience with traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing is a plus.
- Experience with Infrastructure as Code (IaC) strategies, and variable workload (container) orchestration is a plus.
- Knowledge of the Agile methodology, DevOps, Scrum, ITSM and/or ITIL principles.
Competencies
- Project Management - Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities.
- Innovation - Displays original thinking and creativity, meets challenges with resourcefulness. generates suggestions for improving work, develops innovative approaches and ideas, and presents ideas and information in a manner that gets others' attention.
- Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, and works well in group problem solving situations.
Benefits
- Competitive salary - $75,000-$115,000
- Comp-time and flexible work hours
- Full health, life, disability, and dental insurance
- Retirement plan with company contribution
- Annual company profit sharing
- Personal development/training budget
- Open, collaborative work environment
- Extensive 2-week onboarding plan
- Comprehensive mentorship program
- Company provided refreshments
