Lead Product Manager

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Brightwheel · San Francisco, CA/Austin, TX/Remote (USA)

Posted 2 months ago

Product Management
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a highly distributed team supporting fully remote employees across every time zone in the US. We also have hubs in Austin, Denver, and San Francisco. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
Our Culture
We challenge ourselves every day to bring our mission to transform early education for every educator, parent, and child to life. We do that by deeply understanding our customers’ needs — for today and into the future — and by collaborating together to deliver an exceptional experience they love.
On the Product team, how we build is just as important as what we build. We are owners — we hold ourselves accountable to our commitments and see our work through to maximize our impact. We are growth-minded. We learn and iterate, and we seek to continuously improve our processes. We  marry data, insights, and intuition to make sound decisions. Yet we value speed and a strong bias for action. We lean into collaboration, assume the best from everyone, and welcome differing opinions. We have audacious goals with a can-do attitude, break down walls to get stuff done, and are resourceful in order to accomplish more with less … all while having fun in the process!
Who You Are
We are looking for an experienced Lead Product Manager to oversee a business-critical area of brightwheel’s product. You will own setting the strategy for your area, and will lead your team to execute the highest priority initiatives that will drive business impact. Brightwheel is in a period of massive growth — we have an incredible opportunity to scale our platform, and we need your critical thinking, creative problem solving, and product management skills, combined with your leadership, personal drive and results-oriented mentality to be successful. 
We take an iterative approach to product development, and hold a high bar for quality — we will look to you to help bring impactful experiences to our customers quickly, and to measure impact to improve those experiences based on insights. To be successful, you will work closely with partners across various functions, including engineering, design, marketing, sales and support. This is a great opportunity to have a major impact, while shaping the future of education.


    • You will develop a deep understanding and empathy for our admin and parent customers, and use those personas to inform everything you do
    • You define a strategy for your product area that aligns with where the company is headed and would result in meaningful business impact
    • You define measurable objectives and key results that will give your team focus, and ensure they are working on the right problems
    • You create and maintain a prioritized pipeline of opportunities, making sure the most important initiatives are properly scoped and resourced
    • You lead your product area with an iterative, outcome-oriented approach; build collaborative, healthy relationships that yield results
    • You apply deep critical thinking to thorny problems; ask the hard questions and translate insights that will enable your team to come up with the right solutions
    • You partner closely with cross-functional colleagues throughout the product development process to ensure maximal output
    • You leverage data and analysis to uncover new problems and to identify opportunities to improve existing products

The ideal candidate will have:

    • A proven track record of creating, launching, and iterating on consumer-facing products
    • Strong technical and business acumen, with experience leading healthy product teams
    • Deep user empathy and experience, bringing together user research, insights & data
    • Proven ability to break down problems and translate them into clear, focused solutions
    • A strong track record of scoping, launching, and growing high impact products
    • Demonstrated ability to roll up your sleeves (no task too big or too small!) and move quickly to achieve outcomes
    • Strong team player:  support + collaborate with ease across engineering, design, and other functions 
    • A passion and drive for improving the world through education and technology
Brightwheel is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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