Senior UX Researcher

Butterfly Network · New York, NY

Design + UX
Health & Well-Being
Posted 1 month ago

User Experience Design (UX)
Data Science
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Company Description

Butterfly Network’s mission is to democratize healthcare by enabling universal access to superior medical imaging. We reinvented ultrasound technology by creating the world's first handheld, single-probe whole-body ultrasound system: the Butterfly iQ. This breakthrough technology reduces the cost of the traditional ultrasound system by miniaturizing it onto a single semiconductor silicon chip.

Butterfly harnesses the advantages of AI and cloud computing to deliver advanced imaging that is easy-to-use and built for the digital era. The Butterfly iQ and next-generation Butterfly iQ+ have received CE Mark and FDA clearance, and are being sold in hospitals and clinics around the globe.

Joining Butterfly Network is the opportunity to redesign the future of healthcare through the power of technology. Embark on a journey with us to maximize global impact, motivated by the idea that our products will change the lives of millions along with the people you love.

Job Description

As a Senior UX Researcher, you will join a team of like-minded, mission-driven designers bringing more affordable medical imaging to the world - by creating digital experiences and products that are simple, human, and bold.

Our Senior UX Researchers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.

A successful candidate will have a portfolio that demonstrates familiarity with most of these kinds of projects. 

As part of our team, your core responsibilities will be: 

  • Design and conduct studies across important product areas, using methods such as ethnographic/field research, diary studies, surveys, user/usability testing (remote and in-person), ideation workshops, and any other methods you find impactful.
  • Embrace a mixed-methods approach to your work and partner with our data science team to balance your research with both qualitative and quantitative perspectives
  • You will ensure research is completed in a thoughtful and rigorous way, learnings are clearly communicated, and insights are used to inform product decisions.
  • Find creative ways to produce, present, and promote research findings and recommendations throughout the company, to help cultivate the voice of our customers.
  • Perform a broad variety of tasks in support of the role and responsibilities


Baseline skills/experiences/attributes:

  • At least 5 years of professional experience in applied research
  • Familiarity with a wide range of qualitative research methods
  • You are a great storyteller and communicator, able to speak fluently to business people, designers, engineers, and other stakeholders
  • You’re comfortable with multitasking and adapting to an ever-evolving environment and collaborating with teams across multiple geographies and time zones.
  • Experience working in highly collaborative design teams, or other multidisciplinary teams
  • You are a self-starter with the ability to act autonomously

Ideally, you also have these skills/experiences/attributes (but it’s ok if you don’t!):

  • Experience with design tools like Figma and Principle
  • Previous work experience in a consumer-focused tech organization

You Deeply Identify with Core Butterfly Network Values:

  • Efficient & Speedy - you get work done in a fraction of the time as industry peers 
  • Intellectually Curious - you are thoughtful & inquisitive; people enjoy working with you because they learn from you
  • Mission-Driven & Committed - you are passionate about the company's purpose and are immensely productive
  • Team Oriented - you celebrate and take joy in the success of others on the team

Additional Information

We offer great perks: 

  • Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams’ well-being
  • Pre-tax commuter benefits - we make your commute more reasonable 
  • Free onsite meals + kitchen stocked with snacks
  • 401k plan - we facilitate your retirement goals
  • Flexible Paid Time Off - recharge and come back ready to make an impact
  • Competitive salaried compensation - we value our employees and show it 
  • Equity - we want every employee to be a stakeholder
  • The opportunity to build a revolutionary healthcare product and save millions of lives! 

Butterfly network does not accept agency resumes.

Butterfly Network Inc. is an E-Verify Company and is an equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.

Butterfly Network requires as a condition of employment proof of vaccination for COVID-19 subject to accommodation for sincerely held religious beliefs and/or disability.

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