Digital Project Lead

The Trevor Project · New York, NY/Los Angeles, CA

Project Management Health & Well-Being Posted 3 weeks ago

About Trevor

The Trevor Project is the world’s largest suicide prevention and crisis intervention organization for LGBTQ young people. We are a non-profit that provides 24/7 life-saving support via phone, text, and chat. We also operate the world’s largest safe space social networking site for LGBTQ youth and run innovative research, education, and advocacy programs. We’ve been saving lives every day for over 20 years.

Overview of the Role

The Digital Project Lead will contribute to The Trevor Project’s life-saving work by managing and delivering high-impact technology projects that support the organization’s most critical initiatives, such as the Google AI Challenge. This role is both strategic, ensuring long-term goals and objectives are met, and tactical, ensuring day-to-day operations run smoothly while maintaining high staff morale. The Digital Project Lead will leverage traditional project management methodologies to scope and move multiple work streams forward, while simultaneously coaching team members and stakeholders on agile development and continuous delivery.

Who you are

  • Action-oriented. You know how to get things done. You operate with urgency and efficiency. You know how to identify problems and love to develop plans informed by data to deliver and solve them
  • Clear communicator. You are direct and concise. You speak and write eloquently and with a situation-appropriate tone, whether over the phone, in person, or via email
  • Project management savvy. You are excited about leading projects and are energized by working across multiple workstreams. You are fluid in traditional project management and agile (Scrum) frameworks
  • Detail-oriented. You are aware that paying attention to small details can have a huge impact on the organization and you take steps to make sure your work is thorough and complete
  • Highly organized. You know how to manage multiple projects and prioritize appropriately to produce high-quality results quickly and on time. You create clear and logical systems and processes to support your work and that of your team
  • Tech savvy. You have significant experience working with technology and have a digital-first mindset. You know how to work with both engineering and product teams to achieve world-class results
  • Empathetic. Your care for the well-being of our staff and LGBTQ youth shines through in everything you do
  • Inspirational. You love working with people and know how to excite them about using data and technology to improve the work that we do
  • Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too

What you’ll do

  • Manage all aspects of the project management process, including initiation, planning, execution, monitoring/control, and closure
  • Develop the budget and statement of work, including project justification and plan for more complex technology projects
  • Scope projects and set objectives that align with organization-wide planning and initiatives
  • Serve as the primary point-of-contact for internal and external project stakeholders
  • Keep the team running efficiently by eliminating blockers, facilitating meetings, and fostering communication
  • Protect the team from over-commitment and scope creep
  • Report on progress to internal stakeholders and external partners
  • Participate in agile rituals, such as standups, sprint planning, sprint reviews, and retrospectives
  • Provide support and coaching to team members on adoption of agile practices
  • Develop project documentation to ensure others can understand and contribute to the product
  • Demonstrate the value of agile development through continuous delivery, hypothesis-driven improvements, and constantly seeking stakeholder feedback
  • Provide project onboarding assistance to new staff, contractors, and partners
  • Schedule and coordinate virtual and in-person stakeholder meetings, including travel arrangements


  • Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including Summer Fridays
  • Comprehensive health insurance (we pay 100% of your premiums for medical, dental, and life), including gender affirmation surgery
  • Fun office environment and passionate team. It’s NBD around here if Daniel Radcliffe or Imagine Dragons drops into our office
  • The Trevor Project is an equal opportunity employer
  • Meaningful work at an organization that is saving the lives of LGBTQ young people every day

Your Application:

We’re excited to hear from you! To join Team Trevor, please upload a resume and cover letter. Applications without cover letters will not be considered.