Chief Technology Officer
Do Something · New York, NYOperations Public Service & Civic Engagement Posted 2 weeks ago Claim this company
Who we are
DoSomething.org is a movement to create the most socially active generation in history. We have the stability of a 25-year-old organization, but we look, feel, and operate like a tech-forward startup.
We are hiring for an inspirational Chief Technology Officer to help create the most socially active generation in history. If you're looking for a position with high impact that will positively affect millions of people
One third of our staff is in Engineering, Product, and Data. Our products enable our millions of young members to take action in their communities, see their impact, and over time turn them on to a lifetime of volunteering. We use the best of modern tools and methodologies to make our product vision a reality. We’re a well-resourced nonprofit that can afford to invest in industry-standard services and technologies.
In 2020 we are planning to be one of the largest youth registration organizations in the country, registering hundreds of thousands of young people to vote, and turning out many more than that for the election. The youth vote could turn this election. You’ll help make that happen.
What you’ll do
Leadership: You’ll lead the Engineering organization, with the Head of Product as your peer and close partner. You’ll foster a culture of practical and open decision-making, data- and hypothesis-driven thinking, constructive peer feedback, psychological safety, industry-leading career development, and excellent recruiting. The work that you prioritize, the people you celebrate, and the personal qualities that you display have a big and lasting influence on engineering culture. You’ll write, show up at public tech events, and generally do what you can to help DoSomething recruit great engineering talent.
You’ll think ahead about technology and industry trends: six months out, one year out, and beyond. You’ll help to prepare the organization to meet future challenges and take advantage of future opportunities, whether it’s GDPR compliance or FaaS developments and act with urgency and agility to meet the challenges in front of us today.
Management: You’ll manage both managers and senior individual contributors across all disciplines: product engineering, data engineering, and platform engineering. With the Director of Engineering, who reports to you, you’ll continue to evolve the reporting and team structures to best serve the mission. You’ll create and track career development plans for each of your direct reports. Your team will stay longer because they know that you want them to be successful in their careers, not just at DoSomething.
Executive work: You’ll be a peer to your fellow executives in Operations, Marketing, Product, Business Development, and Consulting. You’ll meet regularly with this team to make big and small decisions about strategy, culture, and people, covering everything from compensation strategy to annual staff retreat. This is your chance to care about all of the details that make an organization successful.
What we’re looking for
Management experience: You should have extensive experience getting engineers to produce their best work, which means you’re adept at inspiring them with a vision of the end state and providing unifying narratives for the team. You can also go in depth and help guide technology and implementation decisions, if the situation calls for it. You can help debug interpersonal tensions on a team, and you can coach others to do the same. You know how to bring down the temperature of a heated debate, remind everyone that we’re on the same team, and drive technical decisions that the group will commit to. You can help a team operate at a higher level by identifying both process and technology improvements, and by getting the team to focus on metrics that matter.
Technical leadership: You won’t have to pass a coding test for this job. You should be at the point in your career where you get greater satisfaction out of aligning a team to ship excellent work than you do from writing the code yourself.
You’re still able to talk and reason about specific technologies, though. You’re comfortable with at least some of our stacks and services:
- Laravel and Express/Node power most of our services (user identity, user activity, SMS messaging)
- Our application databases are MySQL and MongoDB; our warehouse is PostgresQL
- We run applications, databases, and supporting services in Heroku and AWS
- We use Fastly for content delivery
- We manage our infrastructure with Terraform
- We run our data pipelines in Fivetran, and transformations in DBT
Communications: You should be an excellent and reliable communicator in all settings: one-on-ones, team meetings, all-staff meetings, with the board of directors, with foundations and potential clients, and in external settings like conferences. DoSomething should be able to count on you to craft and deliver the right message for any given audience. This includes being able to communicate when you’re not sure, or don’t know enough to make a decision.
You are skilled at explaining to non-engineers why software development seems to take so long. At the same time, you have approaches for increasing engineering flow, and you’ll be able to give the teams some new perspective on this.
You will work cross-functionally with other departments to ensure that technology solutions are successfully implemented according to DoSomething’s strategies and priorities, are designed both responsibly and efficiently, implemented securely, and are forward-thinking.
Planning and Goal Setting: You will help to define and own KPIs and outcomes for Engineering; work with Product on strategy, road-mapping, and design. You will outline, plan, and execute organization-wide technology planning and change management including the establishment of technology priorities aligned with our mission and the design of a cohesive overall technical architecture.
Budgeting: You’ll own the technology budget, which between staff and services accounts for about a third of our $13M budget. As part of this, you’ll own significant vendor relationships, get them to love us, and help get more great products and services at steep discounts. You’ll help vendors to understand that the discounts they give us translate into more young people voting and volunteering.
- A technology vision for where we might go but practicality about incremental steps to get there
- An iterative agile approach with experience continuously shipping and delivering consumer technology products
- A bias towards simplicity in engineering architecture
- Pragmatism in deciding when to build vs buy
- Organization, process discipline, and an ability to get sh*t done, look for optimizations, and remove blockers
- Passion for working on consumer products; understanding of the role users play in the the product technology lifecycle
- Understanding of what a strong, healthy working relationship looks like between Product and Technology
- Strong skills in people management and mentoring, and a high EQ
- A clear communication style: You can synthesize and explain complex technical ideas to non-technical audiences
- Excellent stakeholder management: You can work with the Head of Product to educate and build broader understanding of how product + technology works outside of the core team, and manage expectations
- Enjoys rolling up sleeves, whether it’s jumping into code or technical specification documents
Select Perks and Benefits
- 3 weeks' vacation plus the week between Christmas and New Year’s (and Summer Fridays from Memorial Day to Labor Day -- office closes at 1:30), fun office environment, plus, you don’t have to come to work on your birthday.
- 100% medical and dental premiums covered for employees. Yes, you read that right.
- DoSomething is an equal opportunity employer.
Please, no calls.