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Software Engineer, Developer Experience (DevX)

Patreon · San Francisco, CA

Engineering Partners & Advocates Arts & Culture Posted 4 weeks ago Claim this company

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.

Our user base has doubled in the last year alone, and we have paid over $1 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a Developer Experience Engineer or Senior Developer Experience Engineer.

The right candidate for this role will have broad experience with front-end and/or back-end software development and exposure to or experience with the various build systems necessary to ship tested, translated code to production. You should know about CI/CD systems, but you won't be a release engineer/manager since our engineers release their own code. Instead, part of your work will be to understand the automation that makes this possible, and then improve it. Another key part of your work will be to understand the developer experience from inception through deployment to maintenance, and work with engineers across the org to optimize key parts of the development cycle so we can ship code faster without sacrificing reliability, stability, or iteration speed.

What you will do:

  • Support Patreon's creative and diverse engineering team by building reliable, thoughtful development tools.
  • Be a force multiplier in getting creators paid.
  • Equip engineers with knowledge and resources so they can learn and understand Patreon's systems.
  • Refine the build and test tooling for frontend and backend development.
  • Identify opportunities for building new internal tools and processes, then design and implement solutions.
  • Collaborate across the engineering team to keep engineers unblocked and productive.

Skills and experience you possess:

  • Backend and/or frontend development experience (especially on internal tools and developer tools!)
  • Testing and CI/CD pipelines.
  • API design.
  • Exploring and troubleshooting Linux systems.
  • A desire to teach and share technical concepts with a wide range of experience levels.

Projects you may work on:

  • CLI and desktop tools for managing dev instances of Patreon services.
  • Internal Slack bots and status display interfaces.
  • JS and Python build and test pipelines.
  • Infrastructure to provision development EC2 instances.
  • Surveying developer satisfaction and gathering feedback from engineers.
  • Documentation and training efforts.

What you will have the chance to learn:

  • Build a wide breadth of generalist full-stack skills: from devops tasks like upgrading the infrastructure developer code runs on to building graphical frontends for developer tools. You'll be exposed to a little bit of everything.
  • Communicate with and empower developers of a variety of experience levels.
  • Design and iterate on tools with fast feedback from fellow engineers.
  • Contribute to open source projects in Patreon's ecosystem.
  • Learn from, teach, and collaborate with a wide variety of developers and disciplines.

Who you'll work with:

At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Behaviors:

  • Put Creators First. Patreon is nothing without our creators.
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons.
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback.
  • Be Curious. You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to learn more about Patreon?

  • Check out our reviews on Glassdoor
  • Check to see if you know a Patreon teammate on LinkedIn

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