City of San Rafael

About Us

Digital Service and Open Government works with all Departments in the City to continuously improve the delivery of services, use data to drive decision-making, and maintain a resilient technology infrastructure. In Digital we believe government should be designed with and for people.  We take a human-centered approach to modernizing City services and solving our City’s greatest challenges.

Our Department’s work includes the following focus areas:

• Civic Engagement
• Data & Insights
• Digital Transformation of our Workforce
• IT Operations and Smart Infrastructure

Some of the projects and programs our team will be working on this year include:

• Citywide Communications and Community Engagement Strategy 
• Language Access Planning
• Process improvement and learning management
• City performance measurement
• Digital product management
• Digital transformation – Permit Management System upgrade, Teams migration, electronic signatures, and paperless processes
• Digital equity – community broadband and Wi-Fi

Perks and Benefits

• Retirement:  The City is a part of the Marin County Employee Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System);  
  • Classic Employees - Tier 2 (hired on or after 7/1/2011)  - 2% @ at 55 formula, average of three highest years of compensation
  • PEPRA employees  - (hired on or after 1/1/13 or with 6-month break in service) are eligible for a 2% at 62 formula, average of three highest  years of compensation
  • Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution
• Health Insurance:  Full flex cafeteria plan which can be applied to a health plan or converted to cash (Employee Only - $714.43 Employee+1 - $1,428.85 Employee+Family - $1,857.51; Waive Coverage $693.62
• Life and Long Term Disability Insurance:  $150,000 basic and long-term disability is two-thirds of the salary up to $7,500 per month
• Dental Insurance:  Fully paid for employee plus dependents
• Vision Insurance:  Fully paid for employee plus dependents
• Employee Assistance Program (EAP):  Available to employee and family members
• 457 Deferred Comp:  Employee optional participation
• Annual Leave:  Vacation ranges from 15 to 25 days (depending on years of service), 12 days of Sick Leave, 75 hours of Administrative Leave, 12 Holidays and 1 Floating Holiday. 
• Gym Reimbursement:  Employees eligible to receive up to $16.50 per month reimbursement for paid gym memberships
• Social Security:  The City of San Rafael does not contribute to social security.
• State Disability Insurance (SDI):  Mid-Management Employees at the City of San Rafael do not participate in SDI and are, therefore, not eligible to receive SDI benefits.
• Work Week:  37.5 hours per week/7.5 hours per day - Exempt