Senior Software Engineer, Frontend Platform
Zocdoc · New York, NY
Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 17 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on Our Mission
Zocdoc is rapidly growing, and our Frontend Platform team is crucial to scaling our engineering capabilities. As a Senior Frontend Platform Engineer, you'll play a pivotal role in building the foundational tools, frameworks, and infrastructure that empower our engineering teams to deliver exceptional user experiences at scale. You'll help shape the architecture of our frontend systems, drive best practices for performance and maintainability, and enable faster development cycles through platform innovation.
By collaborating with cross-functional teams, you'll ensure our platform remains robust, flexible, and easy to use, empowering developers to focus on creating impactful features that serve our users. Your contributions will directly enhance the efficiency and effectiveness of the entire organization, ultimately helping Zocdoc connect patients and providers more seamlessly. We're looking for someone who can advocate for frontend best practices and work collaboratively to implement a culture of excellence.
You’ll enjoy this role if you are…
- Passionate about improving frontend developer productivity and experience across the organization, and creating shared standards around code quality.
- Focused on topics like CICD, build processes, state management (e.g., Redux), managing dependencies, and versioning of technologies like React/JS.
- Experienced in negotiating tradeoffs and gaining buy-in/feedback on internal services with product engineers and other stakeholders.
- Familiar with platform engineering work and its place within organizations.
- A strong communicator with the ability to negotiate tradeoffs and secure buy-in from Product Managers and other engineers on timelines or resource allocation.
- Passionate about code quality and best practices as a non-Platform Engineer, and eager to foster this within the team.
Your day to day is…
- Taking full ownership of architecting and building core frontend platform components and libraries to support cross-team initiatives.
- Working to get time to deploy down, cleaning up testing suites, and managing dependencies.
- Standardizing frontend coding practices, ensuring consistent versions of React/JS/Typescript across the organization.
- Creating feedback loops with developers, including reviewing their code and identifying opportunities for new platform services.
- Authentically mentoring and coaching engineers on best practices, code reviews, and technical decisions to elevate the entire team's performance.
- Building and fostering strong relationships with cross-functional stakeholders to align on technical direction and deliverables.
You’ll be successful in this role if you have…
- A background with a passion or focus on improving Frontend Developer Productivity/Experience across the entire organization and creating shared standards around code quality.
- Meaningful experience in building and scaling modern frontend platforms, preferably using React, Redux, and Typescript.
- Strong technical skills and experience with CICD or build processes, Redux or state management, managing dependencies, managing versions of React/JS, and Webpack or similar technologies.
- Proven experience negotiating tradeoffs with product engineers or getting buy-in/feedback on internal services.
- A fundamental understanding of software development principles, including CI/CD (TeamCity experience a plus), testing strategies (Jest), and version control (Monorepo or Gitlab experience a plus).
- Experience or passion for code reviews, architectural reviews, and establishing best practices.
- SOLID communication skills and expressed willingness to have other engineers as primary stakeholders.
Benefits:
- Flexible, hybrid work environment
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
- Great Place to Work Certified
- Catered lunch everyday along with snacks
- Commuter Benefits
- Convenient Soho location
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
