Strategy & Operations Associate Save

Role Summary

We’re seeking a Strategy & Operations Associate to work closely with our CEO and leadership team to strengthen the operational foundation of a fast-growing organization. As our first dedicated operations hire, you’ll play a critical role in translating strategic priorities into well-run processes.

This role is ideal for someone who thrives in fast-moving environments, enjoys bringing structure to complexity, and is excited to help shape how a growing mission-driven organization operates. You’ll support core functions across people operations, finance, internal communications, and special projects - while developing a deep understanding of the business..

This role offers meaningful growth potential over time, including the opportunity to take on expanded strategic and leadership responsibilities in a Chief of Staff capacity as the organization scales.

Responsibilities

Under the direction of our CEO, you will:

Executive Support & Communication

• Strategically manage the CEO’s calendar and priorities to ensure time is aligned with the most important initiatives.
• Assist in developing client development presentations and other external-facing materials with a high standard of quality.
• Manage the company’s LinkedIn presence and newsletter, and support marketing efforts as needed to ensure consistent external communication.

People, Finance & Internal Operations

• Lead core People Operations processes, including seamless onboarding/offboarding, training schedules, system access, benefits updates, compliance documentation, and maintenance of employee handbooks, org charts, and internal directories.
• Support financial functions with vendor management, invoice processing, and budgeting inputs.
• Maintain and improve internal workflows and operational systems.
• Maintain accurate internal documentation to ensure leadership has timely access to essential resources and information.

Strategy, Planning, & Special Projects

• Lead and support special projects and cross-functional initiatives.
• Lead company culture-building initiatives, internal communications, and employee engagement efforts, including monthly full-team meetings and bi-annual in person events.
• Assist with strategic planning, research, and preparation for key internal and external engagements.

Qualifications

• 2-3 years of experience in management consulting, investment banking, business operations, or similarly rigorous, fast-paced roles where you supported complex projects and senior stakeholders.
• Exceptional organizational and project-management skills with the ability to manage complex workflows and competing priorities.
• Outstanding written and verbal communication skills, with the ability to draft clear, polished materials for internal and external stakeholders.
• Strong interpersonal skills and a high degree of professionalism; ability to collaborate with diverse teams and clients.
• Demonstrated ability to work proactively, anticipate needs, and exercise sound judgement in a dynamic environment.
• Comfort learning new domains quickly and adapting to changing priorities in a growing organization.

Bonus Points For

• Proficiency with project management tools (we use Notion) and willingness to learn new systems
• Interest in civic-tech or public-interest data, or mission-driven work

About Us

Citizen Codex is a data innovation studio dedicated to building products that help people and institutions make sense of information. We combine analysis, design, and technology to transform complex data into tools and narratives that drive action.

We organize our work across three areas - research, services, and ventures - that allow us to explore new ideas, collaborate with partners, and develop scalable products that create lasting impact. Whether we’re translating complicated policy into human-centered stories or building data tools for mission-driven partners, we strive to make data usable, resonant, and enable change.

What We Offer

• Health, Dental & Vision Coverage: Comprehensive medical plans with generous company support towards your premiums.
• 7 Weeks Paid Time Off: 11 federal holidays, 15 vacation days, and 8 sick days each year.
• 401(k) Retirement Plan: Save for the future, pre-tax.
• Remote-First Workplace: Work from anywhere in the U.S. with a team that values autonomy and trust.
• Mission-Driven Work: Work on meaningful projects and products that transform how information can be used for the public good.
• Collaborative Team Culture: Join a small, tight-knit team where your ideas matter and your growth is encouraged.