Data Entry Specialist
The Fortune Society · Long Island City, NY/Bronx, NY
Organization Overview:
The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.
Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year... Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan, and Queens.
Position Summary:
The NYS Division of Criminal Justice Services (DCJS) funds the County Re-entry Task Force (CRTF) initiative to provide re-entry services to individuals released from prison and supervised by the NYS Department of Corrections and Community Supervision (DOCCS). CRTFs prioritize individuals assessed as moderate to high risk of recidivism and help them to address their stabilization and criminogenic needs to support successful re-entry and reintegration into the community. CRTFs collaborate with DOCCS and community service providers and focus on stabilization needs, service coordination and the provision of evidence-based cognitive behavioral interventions and/or employment readiness programs. Under the supervision of the Director, the Data Entry Specialist (DES) will be responsible for tracking and ensuring the integrity of data for the three County Reentry Task forces. The DES will receive, enter and review data in Fortune’s agency-specified data management system and/or other utilized data tracking systems. The DES will ensure that the data is recorded and determined accuracy. The DES will also conduct day-to-day quality assurance and ensure compliance with program/unit objective.
Core Competencies:
Mission and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.
Attention to Detail: The DES must demonstrate competency to develop systems and processes to organize and keep track of information or work progress, is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details.
Collaboration: The DES must collaborate and coordinate with Taskforce staff to provide care and support to those who need higher levels of supervision.
Technical and Analytical Skills: The DES must be able to write efficient queries to extract and manipulate large data sets; Build dashboards and visual reports to stakeholders. Understands data modeling concepts and database structures.
Essential Duties and Responsibilities:
- Timely and accurately monitor data of all client services into program and funder-specific databases.
- Manage, update and maintain databases designed for tracking client information and services.
- Read source documents and enter data in specific data fields accurately.
- Resolve deficiencies by using standard procedures or returning incomplete documents to the team for resolution.
- Collect, compile, sort and verify the data’s accuracy, duplication and completeness before it is entered.
- Experience with quality assurance and/or quality improvement.
- Ability to work independently and handle multiple priorities.
- Research and obtain further information for incomplete documents.
- Apply data program techniques and procedures.
- Perform data integrity tasks by locating and correcting data entry errors, or reporting them to supervisors.
- Comply with data integrity and security policies.
- Scan and upload documents.
- Generate reports, maintain logs of activities and complete work. File completed documents in appropriate locations as required.
- Engage in processing documentation, staff training and regular quality assurance monitoring to ensure accurate database entries.
- Collaborate with all program staff.
- Conduct data clean up and organization.
- Pay attention to detail as well as being able to see the bigger picture.
- Able to think logistically.
- Attend and participate in all appropriate meetings, conferences, and training sessions.
- Engage in your own ongoing professional development.
- Perform other duties as assigned.
Qualifications:
- Associate’s degree in public health, human services, criminal justice, sociology or related field preferred.
- 1-2 years of data entry experience, quality assurance or related office experience.
- Must have a thorough knowledge of MS Office, including Excel.
- Must be detail-oriented, computer savvy and organized.
- Experience using office equipment.
- Ability to work with people from diverse backgrounds in a culturally competent manner.
- Strong written and verbal communication skills.
We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.
Relevant personal experience is a plus.
Travel Requirements – Frequent travel between Fortune offices throughout NYC, meetings and other relevant events.
Physical Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.